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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon Cagle

April 2, 2026

5  out of  5
rating by Jon Cagle
"Easy to work with on and with our policies."
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Janice Wright

April 1, 2026

5  out of  5
rating by Janice Wright
"Bill Kolb-State Farm Insurance is reasonably priced. Staff is always friendly and helpful. Anna contacted me and provided information to get with covered with my home and auto. She is a God send."
We responded:
"Thank you for your 5-star review, Janice. We appreciate your kind words and support."
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Michael Duck

March 31, 2026

5  out of  5
rating by Michael Duck
"took care of business in a timely manner!!"
We responded:
"Thank you for your 5-star review. We're glad you had a great, timely experience!"
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Karen Cook

March 30, 2026

5  out of  5
rating by Karen Cook
"Krystal has been great to work with. Looking forward to having State Farm as our insurance company."
We responded:
"Thank you for the 5-star review, Karen. We are thankful you chose us and look forward to working with you again in the future. "
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Keith Tune

March 30, 2026

5  out of  5
rating by Keith Tune
"Anna is the best she always takes time to answer my questions and help me in way she can I have had very good experience with her on all my insurance needs"
We responded:
"Thank you for your 5-star review! We truly appreciate your business and taking the time to share your experience. We are glad to know Anna was able to meet your expectations. We're grateful for your support and look forward to continuing to serve you in the future! "
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Sharon Stone

March 26, 2026

5  out of  5
rating by Sharon Stone
"Agent Anna with Bill Kolb State Farm Insurance is a complete joy to work with! She is a clear and excellent communicator, diligent with returning phone calls and so friendly as well!"
We responded:
"Thank you for your 5-star review, Sharon! We appreciate your business and kind words regarding the service you received from Anna. "
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Jenny Hilbern

March 24, 2026

5  out of  5
rating by Jenny Hilbern
"Krysten has been the best Insurance Agent!! Very helpful and always easy to deal with. I highly recommend her and her office !!"
We responded:
"Jenny, Thank you for your 5-star review! Thank you for your kind words regarding Krysten's service and for continuing to choose our agency. "
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Rita Ballew

March 24, 2026

5  out of  5
rating by Rita Ballew
"The employees at Bill Kolb's office make the stress of adding/deleting/changing coverage very easy and painless! They are fabulous! I have had my insurance with them for almost 40 years!"
We responded:
"Thank you for your 5-star review, Rita! We are grateful for your support and especially for your 40 years of loyalty to the agency! It truly means the world to us. We look forward to continuing to serve you for many more years to come! "
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Darrin Hoar

March 5, 2026

5  out of  5
rating by Darrin Hoar
"Krysten Armentrout is an amazing CSR rep! Knowledgeable, friendly and so helpful!!"
We responded:
"Thank you for the 5-star review! We are glad that Krysten was able to provide a great customer service experience for you!"
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Justin McCollough

February 25, 2026

5  out of  5
rating by Justin McCollough
"The professionalism of everyone that works for Bill Kolb is extraordinary. I wouldn't go anywhere else. They go above and beyond each time I walk through the door. Thank you..!"
We responded:
"Thank you for your 5-star review Justin. We are thankful to have you as a loyal customer."
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Jerry Barb

February 11, 2026

5  out of  5
rating by Jerry Barb
"verry very helpfull in my request of insurance"
We responded:
"Jerry, thank you for your 5-star review! We appreciate your business :)"
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Tara Erstad

February 4, 2026

5  out of  5
rating by Tara Erstad
"Krystle is always so helpful and informative when I call. Thank you for all your help!"
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Lonzo

January 20, 2026

5  out of  5
rating by Lonzo
"Very helpful."
We responded:
"Thank you for the fantastic review, Lonzo! We are always here to help with your insurance needs here in Pryor . "
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Jimmy Tramel

January 15, 2026

5  out of  5
rating by Jimmy Tramel
"Anna has a great personality, makes it easy to do business, is really good working with senior citizens"
We responded:
"Thank you for your 5-star review Jimmy. We are glad Anna was able to provide you with A+ customer service. "
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Pamela Mann

January 12, 2026

5  out of  5
rating by Pamela Mann
"Kristin was very helpful and professional"
We responded:
"Thank you for your 5-star review! Our team truly appreciates your feedback and support. We're glad Krysten was able to provide a great experience for you!"
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Sarah Hall

January 5, 2026

3  out of  5
rating by Sarah Hall
"I have been a loyal paying customer since I have gotten my driver's license in 2022. My usual agent is wonderful. I recently got a hold of a different agent and im beyond disappointed. The rudeness on how the phone was picked up and rudely answered my question. Not even bothering to help or bother to point in the right direction. I had to get a hold of Oklahoma to get help to figure what type of insurance is needed to help my friend get his drivers license back."
We responded:
"Thank you for your 5-star review Sarah. We are happy to assist you with your insurance needs to better protect you and your family. Thank you for being our customer :)"
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Christopher Archer

November 9, 2025

1  out of  5
rating by Christopher Archer
"Don't ever file a claim with them, they will cancel your policy with the quickness. Not recommend."
We responded:
"Thank you for your feedback. We understand how frustrating it can be to have a policy canceled. Unfortunately, underwriting decisions such as cancellations and nonrenewals are based on company guidelines that are outside of our agency's control."
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G. Staten

August 9, 2025

2  out of  5
rating by G. Staten
"Unfortunately, I must change my initial five-star review to a two-star review. My MONTHY insurance at this agency has increased $138 a MONTH, plus change, in just two years. I have been with State Farm for more than 40 years, and I’ve never seen such drastic increases. The excuse was inflation. So, I’m looking at a 30+% inflation rate over two years. At this point, I’m seriously considering a change in insurance. One more excessive price hike, and I’m definitely moving elsewhere. According to most of the research that I’ve done on this issue, most of that 30% went to line the agent's pockets rather than provide me with affordable insurance. State Farm...your drastic pricing practices are going to cost you a LOT of life-long insurees, so maybe a little less Jake from State Farm and K.C. Chiefs (or whatever the latest commercials have) and a little more providing affordable insurance might be a good idea."
We responded:
"Thank you for your 5-star review! We strive to provide the best customer service to each of our customers. Thank you for recognizing that! We appreciate having you as a customer and thank you for your tenure!"
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Austin Hamby

April 30, 2025

5  out of  5
rating by Austin Hamby
"Great customer service"
We responded:
"Thank you for your 5-star review Austin!"
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Makayla Hanks

February 24, 2025

5  out of  5
rating by Makayla Hanks
"Krystle is my rep and she has been amazing. I've had her for years and she is always quick to help and always very sweet."
We responded:
"Thank you for your 5-star review, Makayla! We are thankful Krystle has been able to provide you with A+ customer service. We appreciate you being a customer at our agency!"
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Samantha Huffman

July 10, 2024

5  out of  5
rating by Samantha Huffman
"Thankful for Krysten at SF, she took the time to make sure we had the correct coverage and saved us some money!"
We responded:
"Thank you for your 5-star review Samantha! We are glad Krysten was able to assist you with the best personal price plan :)"
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Darrell Huddleston

May 29, 2024

5  out of  5
rating by Darrell Huddleston
"I’ve been with this location for over three years and the customer service is excellent! Appreciate everything they do!"
We responded:
"Thank you for your 5-star review Darrell. We are so thankful to have you as a customer. We strive to provide A+ customer service to all of our customers :)"
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Jonathan Burk

March 28, 2024

5  out of  5
rating by Jonathan Burk
"We have been with Bill for years! We have never had a problem with a claim! The staff is super helpful and punctual! I wish I could give more than 5 stars!!!"
We responded:
"Thank you for your 5-star review, Jonathan. We enjoy providing our customers with A+ customer service. We are blessed with great customers!"
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Greg Medlock

March 5, 2024

5  out of  5
rating by Greg Medlock
"They were excellent outstanding service and professionalism and Krystle Haas was especially helpful and just outstanding"
We responded:
"Thank you for your 5-star review, Greg. We are glad Krystle was able to provide you with A+ service!"
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Donna Cunningham

November 9, 2023

5  out of  5
rating by Donna Cunningham
"The office staff is very nice."
We responded:
"Thank you for your 5-star review and recognizing our awesome customer service Donna! "