State Farm® Insurance Agent Bill Kolb

"Great customer service; bought new home owners policy; Ms DeSelle explained everything in detail."

"I thought the insurance was a bit pricey for liability only. But they did not make me go to their office. Our car had a black sticker and I insured it so I could get a regular sticker, and we could legally drive the vehicle. They sent me a Binder Receipt which allowed me to get the new sticker and able to drive the same day."

"We had questions about insurance for an electric wheel chair and had no idea whether this was a medical insurance, auto insurance or homeowners issue. Anna did a great job walking us through it all."

"Very happy they told me to let them know when I got a new roof to apply for a discount. We went impact class 3 so there will be a discount. I can’t say I am happy with State Farm’s adjuster that told me on the phone there had not been reportable hail here since 2024, one inch is when they report. Well we have lived here since 2023 so there you go, two year old damage State Farm paid nothing for due to their adjuster. Think about it, on the one hand we had hail damage, but on the other it was 2024. So what same insurance same time of residence. Such transparent flawed logic. Very happy with Anytime Inc that did the roofing."

"Got dropped for having $0 in claims over the last three years.

We filed a claim because we thought we had some wind and hail damage. There was no payout because they determined there was not enough damage although the roofers all disagreed.

Received a letter one month prior to my renewal that they were dropping me due to my total amount of claims which totaled $0.00

Do not recommend State Farm.

Call the office to get an explanation and they had nothing for me. Did not care. Terrible customer service."

"Home insurance problems were resolved by Anna with intellect and determination.

She went beyond the normal agent and kept me informed.

Ross Seabolt"

"Easy to work with on and with our policies."

"Bill Kolb-State Farm Insurance is reasonably priced. Staff is always friendly and helpful. Anna contacted me and provided information to get with covered with my home and auto. She is a God send."

"took care of business in a timely manner!!"

"Krystal has been great to work with. Looking forward to having State Farm as our insurance company."

"Anna is the best she always takes time to answer my questions and help me in way she can I have had very good experience with her on all my insurance needs"

"Agent Anna with Bill Kolb State Farm Insurance is a complete joy to work with! She is a clear and excellent communicator, diligent with returning phone calls and so friendly as well!"

"Krysten has been the best Insurance Agent!! Very helpful and always easy to deal with. I highly recommend her and her office !!"

"The employees at Bill Kolb's office make the stress of adding/deleting/changing coverage very easy and painless! They are fabulous! I have had my insurance with them for almost 40 years!"

"Krysten Armentrout is an amazing CSR rep! Knowledgeable, friendly and so helpful!!"

"The professionalism of everyone that works for Bill Kolb is extraordinary. I wouldn't go anywhere else. They go above and beyond each time I walk through the door. Thank you..!"

"verry very helpfull in my request of insurance"

"Krystle is always so helpful and informative when I call. Thank you for all your help!"

"Very helpful."

"Anna has a great personality, makes it easy to do business, is really good working with senior citizens"

"Kristin was very helpful and professional"

"I have been a loyal paying customer since I have gotten my driver's license in 2022. My usual agent is wonderful. I recently got a hold of a different agent and im beyond disappointed. The rudeness on how the phone was picked up and rudely answered my question. Not even bothering to help or bother to point in the right direction. I had to get a hold of Oklahoma to get help to figure what type of insurance is needed to help my friend get his drivers license back."

"Don't ever file a claim with them, they will cancel your policy with the quickness. Not recommend."

"Unfortunately, I must change my initial five-star review to a two-star review. My MONTHY insurance at this agency has increased $138 a MONTH, plus change, in just two years. I have been with State Farm for more than 40 years, and I’ve never seen such drastic increases. The excuse was inflation. So, I’m looking at a 30+% inflation rate over two years. At this point, I’m seriously considering a change in insurance. One more excessive price hike, and I’m definitely moving elsewhere.

According to most of the research that I’ve done on this issue, most of that 30% went to line the agent's pockets rather than provide me with affordable insurance. State Farm...your drastic pricing practices are going to cost you a LOT of life-long insurees, so maybe a little less Jake from State Farm and K.C. Chiefs (or whatever the latest commercials have) and a little more providing affordable insurance might be a good idea."

"Great customer service"